In another post it was revealed that the owner passed away in 2023. While I'm as certain as you that there was some level of abuse, it doesn't seem to have been

In another post it was revealed that the owner passed away in 2023. While I'm as certain as you that there was some level of abuse, it doesn't seem to have been enough to make him change his ways. Consider also that if you have a plumber, electrician, or some other tradesperson come to your house, you don't pay them until after they have done the work. You could choose not to pay them, but they have your address, and you'll never be able to do business with them again. On a small enough scale, this is all you need to prevent abuse.