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Any thoughts on the aspect of tool like this being, gosh, I don't know else to say it except evil? To some extent, you've sanitized the business of ruining peo
by conartist6 1y ago
Any thoughts on the aspect of tool like this being, gosh, I don't know else to say it except evil?
To some extent, you've sanitized the business of ruining people's lives. This is the meat grinder. YOU as its creator don't fear it because it's your pet basilisk.
But make no mistake, your pet is a killer monster the only real purpose of which is to but a rubber stamp on every kind of bias while removing accountability for doing violence to real people's lives. If you get rich with this, at least now you can't say nobody told you where the money was coming from.
Think about it. What would you say if it made a mistake and ruined your life? "We're sorry, the AI says you're not allowed to have credit anymore." "We're sorry, you met the criteria to be targeted for extermination by a drone." "We're sorry, the AI scored you 8/10 on the deport-with-no-due-process chart, so off to no-rights terrorist prison."
You'd care if it was you, but the fact is that you won't have any way of knowing when your client uses your product to ruin or even end a life. A counter won't tick up by one. You'll just be there thinking "another happy customer." Now that's vom-inducing.
- conartist6 1y agoI'll try to keep it productive though, since I imagine that businesses will continue to demand tools like this and it's foolish of me to think that someone won't make them. You asked how you could make it better. You need to think of yourself as having two sets of customers. One set is the decision-makers, and the other is the people being decided on. If you were to be successful it would be by bridging that gap between those two groups. I can only imagine that it would involve pairing decision-making with systems of accountability, transparency, and justice, as we do in governments -- as is necessary to do in any civic system that wields power. To expand: - Accountability: Who ensures the rules are meant to be fair not discriminatory? What do you do when the real problem is that the rules need to change? - Transparency: Can people understand why a decision was really made, or is how the system sees them a secret? If your goal is truly to help people then you need to enable them to help themselves by allowing them to understand the nature of their relationship to the decision-maker. - Justice: When the system gets it wrong, there must be recourse. If someone is about to lose their livelihood over a paperwork error, there needs to be a system of judicial review that they can engage. The real world is messy, and if you want to create value in the real world you need to engage with the mess instead of trying to oppress it with a system of absolute rules.
- IanCal 1y agoLaws obviously vary by location but in the EU there is this: https://commission.europa.eu/law/law-topic/data-protection/rules-business-and-organisations/dealing-citizens/are-there-restrictions-use-automated-decision-making_en https://commission.europa.eu/law/law-topic/data-protection/r... Beyond that, it looks like this system gives you full audit logs and lets you backtest things which means you should be able to analyse the impact of a change and have a record of what decisions were made and how they were made.
- davidreisbr 1y agoThanks for the feedback! Making decisions transparent is a big focus area for us. Not only for fairness, but also because companies can't improve what they don't understand.
- davidreisbr 1y agoThanks for the feedback! Making decisions transparent is a big focus area for us. Not only for fairness, but also because companies can't improve what they don't understand. Nevertheless, we are a platform. We make it easy for deciders to do the right thing, but they are ones making final decisions.
- boredemployee 1y ago> "We're sorry, the AI says you're not allowed to have credit anymore." genuine question: hasn't that been done already with machine learning? edit: your point is totally valid and I agree, but this type of cruelty is not new
- conartist6 1y agoYeah, obviously very little of what I'm reacting to is this tool specifically. My passion on the topic is because this is a trend we've been seeing for a long time, and most of us are already subject to many of these kinds of unaccountable systems.
- davidreisbr 1y agoThere are regulations for example that say "the AI did it" is not a valid response to questions about why a decision was taken (e.g. the Equal Credit Opportunity Act in the US). There are several best practices to comply with such regulations, and our platform makes it easy to apply them.
- IanCal 1y agoYou seem to be mixing up using ai to make decisions and using ai to make the decision tree in code to a specification. I think you should take a moment to try and understand the product before attacking so strongly.
- davidreisbr 1y agoExactly.
- davidreisbr 1y agoThe Vom platform allows business teams to build explainable transparent decision processes. It makes it easy to comply with regulations like the Fair Credit Reporting Act. It's actually a big improvement over black-box models or opaque spaghetti code, which are the status quo at many places.