Some even still use textfiles to exchange order information on a jointly used ftp server, where the most common error is that access happens simultaneously. Th

Some even still use textfiles to exchange order information on a jointly used ftp server, where the most common error is that access happens simultaneously. That said, there are b2b exchanges where a simple website is perfect. Supplier quality cases where people need to exchange short texts or general supplier information exchange. Also b2b customers are far less concerned about UX style than the average retail customer. The former wants a system that just works efficiently and everything else is a waste of time. Sometimes productivity clashes with modern sensibilities and in the b2b case productivity still wins. I hate mail though for formal processes though. In that case a link to a simple website that orderly takes up information and it is the better solution. I also hate putting excel files into tables. There is always something going wrong, especially with files created in many different languages, and it is still work overhead. But there are already solutions for general information exchange that aren't necessarily parasitic SaaS services. Of course there are alternatives, but I wouldn't call the usual ERP/CRM software superior to web apps.