> The FAA's equipment now fails approximately 700 times weekly. Controllers work 10-hour shifts, six days straight. There's a backlog of replacement parts for c

> The FAA's equipment now fails approximately 700 times weekly. Controllers work 10-hour shifts, six days straight. There's a backlog of replacement parts for components nobody manufactures anymore. When systems that were designed for resilience are optimized instead for efficiency The wiki definition of efficiency is "the often measurable ability to avoid making mistakes or wasting materials, energy, efforts, money, and time while performing a task. In a more general sense, it is the ability to do things well, successfully, and without waste", so having a lot of breakage is by definition not efficient, and the system isn't optimized for it Similarly the frictionless digital paradise is imaginary > Amazon's one-click ordering creates a seamless customer experience by offloading friction onto warehouse workers and delivery drivers. Wait, that one-click order could be of a counterfeit 5-fake-starred product, does the fail to match your basic need not count as friction in author's digital physics book? > Meta builds frictionless social interfaces How is the impossibility to get algorithms matching your needs a frictionless interface?