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ChatGPT and its kin is already being hired massively as first-line customer support. Voice synthesis and recognition is really good now, too, so it's both onlin
by nine_k 2y ago
ChatGPT and its kin is already being hired massively as first-line customer support. Voice synthesis and recognition is really good now, too, so it's both online chat bots and phone support bots.
- snackernews 2y agoDoes it satisfy customer support requests at a much higher rate than previous generations? Every time I’ve encountered an AI first-line support agent I still find myself looking for the quickest escalation path to a real human just like before.