Yes, it reminds me of a story about a guy named Joe who spent hours on the phone with the phone company and had the erroneous billing charges removed saving him

Yes, it reminds me of a story about a guy named Joe who spent hours on the phone with the phone company and had the erroneous billing charges removed saving him $11. Joe tells his neighbour Bob of his ordeal and how he got his $11 back, Bob has the same problem and asks whether the Joe could take care of his billing problems with the phone company for $11, but Joe refuses insisting he isn't being paid enough to deal with the phone company for hours.