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Yes, I really like Rackspace. Great customer service! And the tier setup makes sense to me. It's Smith's Division of Labor principle at play. Sure, it's techn
by nthj 14y ago
Yes, I really like Rackspace. Great customer service! And the tier setup makes sense to me. It's Smith's Division of Labor principle at play. Sure, it's technically possible to adjust each feature separately, but you add so much complexity at every layer that it's a wash economically.
In the same vein, I can buy a Honda Civic for $10K, but a car with custom specs isn't $12K, it's $some_orders_of_magnitude_more, even if it's equivalent to a Civic in almost every way.
- troels 14y agoI fully agree with that. It's just something to keep in mind before building on their platform. It's not for me to decide how Rackspace should run their business, but for me it simply means I can't use them even though I want to. If only they kept a few "asymmetric" configurations as options, like Amazon does. But, alas.