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> replacing mediocre humans with mediocre AI isn't a win for customers getting actual solutions. No it's not, but that's not what I described. I described repl
by crazygringo 2y ago
> replacing mediocre humans with mediocre AI isn't a win for customers getting actual solutions.
No it's not, but that's not what I described. I described replacing mediocre humans with better AI for at least the first level of customer service.