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That's also something that's the fault of US lawmakers. In the EU cancelling a service must be as easy and through the same channels as signing up. Hence it's i
by wkat4242 1y ago
That's also something that's the fault of US lawmakers. In the EU cancelling a service must be as easy and through the same channels as signing up. Hence it's illegal to require that customers mail a hand-posted registered letter only on the second Tuesday of the month. Unless that's also the only way to sign up.
Transferring you to a "customer loyalty specialist" when cancelling is also illegal if you refuse.
Don't worship Apple because they're a bit more "consumer friendly" (while cashing in 30% for the privilege!!) when you could have everything be customer friendly for free just by electing honest politicians.
- Spooky23 1y agoFair point, and I don’t worship them. Reality is US governance philosophy is that the market will mostly self-regulate. Apple’s behavior is best aligned with my interest. If i were an app developer, maker of Skinner box games, or selling virtual products, i would feel differently. But I’m not, and allowing Amazon to extract more margin in exchange for cheapening my experience does nothing to benefit me.
- iwontberude 1y agoSo Apple is bad because US lawmakers aren’t forcing other companies to follow their practices.
- wkat4242 1y agoNo they're bad because of the 30%. But almost all American companies are bad, really. It's just a inevitability in unrestricted capitalism. That's why we need the EU to put legal constraints on them. Apple isn't the bad Apple in the bunch but they're not great either.