3 ms·
The world is imperfect and we are pretty good at spotting the actual needle in the haystack of imperfection. We are also good at utilizing a whole range of disp
by noisy_boy 1y ago
The world is imperfect and we are pretty good at spotting the actual needle in the haystack of imperfection. We are also good at utilizing a whole range of disparate signals + past experience to make reasonably accurate decisions. It'll take some working for AI to be able to successfully handle such things at a large scale - this is all still frontier days of AI.
- exe34 1y ago> this is all still frontier days of AI That's why it annoys me how much effort they put into not talking to me, when it's clear that their machine cannot solve my problem.
- yurishimo 1y agoThey don’t care about you. You are a number on a screen that happens to pay their company money sometimes. But by using recorded voices, the company hopes to tap into the empathetic part of your human brain to subconsciously make excuses for their crappy service. When I get stellar customer service these days, I’m happy and try to call it out, but i don’t expect it anymore. My first expectation is always AI slop or a shitty phone tree. When I reframed it for myself, it was a lot easier not to get frustrated about something that I can’t control and not blame a person who doesn’t exist.
- exe34 1y ago> They don’t care about you. You are a number on a screen that happens to pay their company money sometimes. Actually that reminds me, I couldn't figure out how to cancel my old insurance online and couldn't get to a person on the phone - I just deleted the direct debit, and waited until they called me to sort it out.