> Hanover ... did agree, on the basis of the photos, to pay a reasonable amount for the damage to cargo. > I’m still unhappy with Flat Rate: they charged me a

> Hanover ... did agree, on the basis of the photos, to pay a reasonable amount for the damage to cargo. > I’m still unhappy with Flat Rate: they charged me a good deal of money for services they failed to deliver, and never paid for damage to the house.