Agreed. And particularly with the advent of LLMs, this is something that could be done quite easily. Don't even give users an option of giving a numeric/star

Agreed. And particularly with the advent of LLMs, this is something that could be done quite easily. Don't even give users an option of giving a numeric/star rating - just allow people to write a sentence or two (or 10) and let the LLM do the sentiment analysis and aggregate a score.