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Have you been to a bank branch recently? There is almost no staff, and to get help you have to call an offshored call center.
by hbsbsbsndk 1y ago
Have you been to a bank branch recently? There is almost no staff, and to get help you have to call an offshored call center.
- cenamus 1y agoAnd there's like hardly any branches anymore, used to be one in every major village/small town per bank, now there's double the people and a third the banks
- maxerickson 1y agoMy little credit union usually has 3-4 tellers and some additional staff that handle more complicated stuff.
- lenerdenator 1y agoYour little credit union lacks the capital to have automated systems handle more complicated stuff... for now. Used to work at a bank that had a few local branches as a teller when I was a senior in HS. Had old, antiquated technology but had a "person on the phone whenever you needed help". I'm going to guess that the bank that bought them out was quite a bit more advanced, and the banks that do the same will be buying out the less advanced ones.