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An AI that is capable of responding to a "How do I do X" prompt with "Hey this seems related to a ticket that was already opened on your Jira 2 months ago", or

An AI that is capable of responding to a "How do I do X" prompt with "Hey this seems related to a ticket that was already opened on your Jira 2 months ago", or "There is a document about this in Sharepoint", it would bring me such immense value, I think I might cry. Edit: Actually right in the tickets themselves would probably be better and not require MCP... but still

MagicMoonlight 1y ago
Copilot can already be setup to use sharepoint etc. And you can set it up to only respond based on internal content. So if you ask it “who is in charge of marketing” it will read it off sharepoint instead of answering generically