I spent a few years in Cambridge and actually studied in Oxford for a bit. In any case, Google Cloud is a very different beast from the rest of Google. For be

I spent a few years in Cambridge and actually studied in Oxford for a bit. In any case, Google Cloud is a very different beast from the rest of Google. For better or worse. And support engineers are yet another special breed. Us run-of-the-mill Googlers weren't allowed near any customers nor members of the general public.