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The McDonalds in my city replaced human cashiers for touch screens and the experience is awful. The purchase flow feels like a maze, to make you add unnecessary
by alexandrehtrb 1y ago
The McDonalds in my city replaced human cashiers for touch screens and the experience is awful. The purchase flow feels like a maze, to make you add unnecessary items into your cart. And it takes 5 minutes to finish, while it took 30 seconds before, just talking to the cashier.
Also, it's disgusting to touch a screen that other people touched it before.
- toomuchtodo 1y agoMcDonalds made $14B in profit last year (2024). Food for thought.