It depends… There are really good people and there are bad people. While there is room to improve, I have decent number of colleagues who praises the system and

It depends… There are really good people and there are bad people. While there is room to improve, I have decent number of colleagues who praises the system and decent number who have points that they deserve more respect. That being said, there is a secret saying, if you hate foreigners then you work in immigration to make their life hard and derive pleasure. Other than that, the rules change too much than necessary, because immigrants are the powerless scapegoats for any political and social failure of the nation, so the case workers are always playing catchup to the new changes and commit mistakes both unintentionally and intentionally(to avoid legal issues).