>"lay off all the employees first, then figure out how to have AI (or low cost offshore labor) do the work second" Case in point: Klarna. 2024: "Klarna is All

>"lay off all the employees first, then figure out how to have AI (or low cost offshore labor) do the work second" Case in point: Klarna. 2024: "Klarna is All in on AI, Plans to Slash Workforce in Half" https://www.cxtoday.com/crm/klarna-is-all-in-on-ai-plans-to-slash-workforce-in-half/ https://www.cxtoday.com/crm/klarna-is-all-in-on-ai-plans-to-... 2025: "Klarna CEO “Tremendously Embarrassed” by Salesforce Fallout and Doubts AI Can Replace It" https://www.salesforceben.com/klarna-ceo-tremendously-embarrassed-by-salesforce-fallout-and-doubts-ai-can-replace-it/ https://www.salesforceben.com/klarna-ceo-tremendously-embarr...