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Well, yes, but it's expected and somewhat necessary that administrators (that is, people with some kind of administrative responsibility) of online services hav
by timrogers 14y ago
Well, yes, but it's expected and somewhat necessary that administrators (that is, people with some kind of administrative responsibility) of online services have access to your account.
- tptacek 14y agoThe fewer people have that kind of access, the better.
- DanBC 14y agoSo you do not trust them with your password (that you're going to change later anyway), but you do trust them with unpassworded access to your account?
- timrogers 14y agoAll I'm saying is that you have to have that trust, it's always going to be the basis of how customer support works in businesses like this. Requiring that you give out your password to a person is not acceptable.
- DanBC 14y agoI've had a few days to think about this. Now, having seen some of the alternative systems suggested, I think I agree. I instinctively do not want to give my password to anyone. And that's a great habit to get into, and we want regular people to get into that habit. That would make phishing less useful. In this case it seems they're trying really hard to protect your domain from harm. But yes, I've been mostly persuaded.