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more than once, I've typed up several paragraphs on a support forum or Teams message and solved my issue as I laid out all the facts and details.
by gosub100 2y ago
more than once, I've typed up several paragraphs on a support forum or Teams message and solved my issue as I laid out all the facts and details.
- cjs_ac 2y agoMe too. Explaining something conceptual is a data serialisation problem, and explaining something out loud (regardless of whether anyone is listening) forces you to organise all the relevant information into a form where each additional piece of information makes sense only with the information that preceded it, and doesn't rely on anything succeeding. This reorganisation process is what forms the understanding of how to solve the problem.
- AndrewOMartin 2y agoNot only that but also you often want to anticipate or avoid some common responses so you make special effort to make sure you've tried all common techniques and referenced all available resources. Doing this is often the answer. E.g. It's just not working, I've tried everything I can think of, I looked up the official documentation on this method and... oh, there's a big highlighted paragraph explaining what to do in this situation.