Few years ago I had a Nest thermostat and Google did an update. It bricked my thermostat. I had to go buy a newer model from Home Depot that was unplanned. I ca

Few years ago I had a Nest thermostat and Google did an update. It bricked my thermostat. I had to go buy a newer model from Home Depot that was unplanned. I called their help desk and they said no way that the device was bricked but I was able to prove that an update was pushed out that likely was the culprit. Then, years later there was the push to move people to the Google Home app from the Nest app. I still have both. But Nest was better before Google bought them. I had better customer service when I called them for help wiring my thermostat.