>Most of my fellow execs hadn't ever shipped a 1.0 or been through winning over customers one at a time. This is one of the largest roots of atrophy in the ind

>Most of my fellow execs hadn't ever shipped a 1.0 or been through winning over customers one at a time. This is one of the largest roots of atrophy in the industry, currently. "Customers" are taken as a given, and there's no connection to them any longer. "High-Tech" is effectively now like Sears.