I experience some of the same tension being a SW engineer and seing how much SW is dysfunctionning on a day to day basis, sometimes not being able to help relat

I experience some of the same tension being a SW engineer and seing how much SW is dysfunctionning on a day to day basis, sometimes not being able to help relatives having issues with their phone/PC. Actually most of the time this is SW business which is dysfunctionnal. I totally agree with the phrase "asshole companies", which make people's life miserable on purpose.