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Because it's a tool, and people generally expect tools to last a while. No one was asking for free updates for life, but knowing that updates would come, fixes
by jasonlotito 14y ago
Because it's a tool, and people generally expect tools to last a while. No one was asking for free updates for life, but knowing that updates would come, fixes, and features they were talking about during the sale, even if you had to pay for it, is nice.
After all, isn't that the benefit of being the customer, and not the product? Isn't this what App.net is building itself on?
- aggronn 14y agoApp.net is a subscription. What you describe makes a lot more sense in that context; A subscription automatically implies updates and support. Many consumers associate all purchases with support, but it really shouldn't be implied that spending money on something now implies commitments by its producer in the future. This isn't true because I'm pushing some notion of what rights user have or do don't have--its just not prudent to make assumptions about these kinds of things.