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My wife is a doctor and has a lot of negative things to say about Epic. I think they have succeeded due to vendor capture and lock-in in spite of their shoddy s
by quantumwoke 1y ago
My wife is a doctor and has a lot of negative things to say about Epic. I think they have succeeded due to vendor capture and lock-in in spite of their shoddy software that doesn't actually meet the needs of the users. Every doctor I've met through my wife would ditch it in a heartbeat if they could.
- sokoloff 1y agoI’m not sure they’d like whatever alternative tool they used, but I’ve also never heard a peep of positivity from my MD friends/acquaintances about Epic. (It could be like asking someone whether they love their company expense reimbursement software or cable company IVR.)
- impendia 1y agoThis fascinating article by Atul Gawande explains both sides of the issue: https://www.newyorker.com/magazine/2018/11/12/why-doctors-hate-their-computers https://www.newyorker.com/magazine/2018/11/12/why-doctors-ha... It seems to be the classic curse of enterprise software: it's the bosses you need to keep happy, not the users. I work as a university professor and educational software also tends to suck, for what I assume is the same reason.
- spelunker 1y agoI worked at a competitor (Cerner) as my first job out of college and no-one has good things to say about them either, so maybe EMR is hard.
- obloid 1y agoI've used multiple hospital EHR systems and, while it's not great, of the systems I've used Epic is the best of the bunch.