It also often requires knowledge the LLM doesn't contain, which is internal historical knowledge of a long running business. Many businesses have a "person", an

It also often requires knowledge the LLM doesn't contain, which is internal historical knowledge of a long running business. Many businesses have a "person", an oracle of sorts, that without their input you would never be able to deliver a good outcome. Their head is full of years of business operations history and knowledge unique to that business.