I have lived in this state for 5 years. Lyft works great! The full story is I requested a ride to an Air Force base and the driver was not able to take us ther

I have lived in this state for 5 years. Lyft works great! The full story is I requested a ride to an Air Force base and the driver was not able to take us there due to restrictions at the base. We requested the driver drop us off at a restaurant just outside of the base. The ride we were on was cancelled, a new one created, and calculated as if we were originating at our point of embarkation at the same time all of this happened. Which happened to be during surge pricing. I tried support for weeks. I was in an endless loop of scripts and going nowhere. At the time, the extra $200 or so charge was a significant amount for me so I charged it back with my card. The card had no issue with this but every time I try signing into Uber, they insist I pay them the remainder of their error from years ago. I won't go back and don't care one bit.