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CC companies have little choice. Laws in EU give right/priority to the customer, and the burden of proof to the company. Now, imagine pissing 1 million European
by HenryBemis 1y ago
CC companies have little choice. Laws in EU give right/priority to the customer, and the burden of proof to the company. Now, imagine pissing 1 million Europeans, and them all going to their banks and file a complaint. And Uber (or any other vendor) be hit by 1 million claims that they have to fight for one-at-a-time.
- hansvm 1y agoUber's been bitten by that sort of thing before, though last time [0] it was even more obviously their own fault. [0] https://www.reuters.com/legal/litigation/uber-loses-appeal-block-92-million-mass-arbitration-fees-2022-04-18/ https://www.reuters.com/legal/litigation/uber-loses-appeal-b...