6 ms·
Uber is worth a case study in absolutely horrendous customer service and borderline theft. I haven't used them since they stole $150 from me for an UberEats ord
by rubiquity 1y ago
Uber is worth a case study in absolutely horrendous customer service and borderline theft. I haven't used them since they stole $150 from me for an UberEats order I was 10 minutes late to pickup in a one hour window, stating that the pickup windows are firm even for non-perishable goods and failure to show up during the window is a forfeit without refund. They even fought my credit card dispute on the matter. Vile company.
- papichulo4 1y agoSimilar. Charged $150 for 2 bottles of wine that never moved off their shelf. I cancelled within the minute. You'd think that given no services were actually rendered and no perishable items, it'd be an easy open-shut support case. But, no, you see: "that automatically accepted order itself was the service rendered" Cool. I took the L because I order food all the time. Hate them for it. I don't know what our alternative is. We all laughed at this company as they burned through billions a year to acquire us, and now it's a monopoly robbing us all.