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If you pay a company to do backups, is it unreasonable to expect those backups to be at least basic 3-2-1 backups?
by lionkor 2y ago
If you pay a company to do backups, is it unreasonable to expect those backups to be at least basic 3-2-1 backups?
- fxtentacle 2y agoI'd say you would hope to receive that, but in reality you don't. For Google Cloud and AWS, even a "multi-AZ" deployment might mean that it's just 2 servers in the same building, i.e. exactly what OVH is accused of here. For example, see this discussion about Google's Paris disaster: https://news.ycombinator.com/item?id=35711349 https://news.ycombinator.com/item?id=35711349 and especially: https://news.ycombinator.com/item?id=35713001 https://news.ycombinator.com/item?id=35713001 And here for AWS multi-AZ losing data: https://news.ycombinator.com/item?id=4115937 https://news.ycombinator.com/item?id=4115937 I fully agree with you that OVH did a bad job. But so do all the other cloud providers. Cloud just means "someone else's computer" and you still need a watertight contract and the legal ability to sue them to make sure they uphold their end of the contract.
- ahachete 2y ago> And here for AWS multi-AZ losing data: https://news.ycombinator.com/item?id=4115937 https://news.ycombinator.com/item?id=4115937 That link is from 2012, 13 years ago. AFAIK as of today AWS provides strong guarantees about the AZs being physically, network, and power isolated of each other.
- fxtentacle 2y agoThey certainly say that. But it might turn out to be a lie, just like it did with OVH and Google.
- ahachete 2y agoI think that there's enough evidence that AZs are kms apart.
- poincaredisk 2y agoIt is, but did the customers who lose data pay OVH for backups? I use OVH for at least 10 years now, and I never had any backups by them. Despite the rebranding in 2019, they started as and still mostly are hosting providers, not the usual cloud.
- trueismywork 2y agoOVH was not paid for backups. They sell access to VPS without backups