I have a brother (iPhone user) and father (Android user) who both hate updating their phone operating systems. I have a mother who uses a desktop to log into h

I have a brother (iPhone user) and father (Android user) who both hate updating their phone operating systems. I have a mother who uses a desktop to log into her MyChart and VA health systems, and I often have to help her figure out how to log in. I'm adaptable, but I do lament when features are taken away or made worse. It's like the phrase "user friendly" has been made into something to avoid.