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That goes against all the popular rhetoric that's been about these days ala Steve Jobs. I think listening to customers is fine when you're trying to provide a
by PakG1 14y ago
That goes against all the popular rhetoric that's been about these days ala Steve Jobs.
I think listening to customers is fine when you're trying to provide a better version of something that already exists. I don't think it works when you're trying to create something that doesn't exist yet.
- Gustomaximus 14y agoI was waiting for this comment. And I think this is one of the, there is always an exception to the rule. And why many people regard Jobs as a genius. Outside of a select circle of visionaries, and for the vast majority, a company will perform better by listening to users rather than dictating to them.