4 ms·
This brought to mind something from Cialdini's book, Influence. In one of the case studies he argues that in the absence of a reliable way to assess the quality
by lhh 14y ago
This brought to mind something from Cialdini's book, Influence. In one of the case studies he argues that in the absence of a reliable way to assess the quality of something, consumers tend to use price as a proxy for quality. In his example, a jewelry store has been unable to sell one of their product lines, so the store manager leaves a note to an employee to mark down the jewelry by 1/2. The employee misreads the note and instead marks up the jewelry x2, which leads to the jewelry quickly being sold.