Nice piece. This part in particular resonates with me: "Sure details are important, but they can also make you so dogmatic that you completely miss the point.

Nice piece. This part in particular resonates with me: "Sure details are important, but they can also make you so dogmatic that you completely miss the point. Being open to learning from other people is more important than defending your viewpoint." I intentionally avoid using analogies or quoting details in most situations for exactly this reason. It only takes one arguable detail or imperfect analogy to pretty much guarantee destruction of what could be a useful discussion. Sticking to general ideas and context essentially disarms the folks who default to "battle mode".