> On contacting their support, I learned that they refused to use any other process. I suspect this won't help you, but I think it's worth noting that the GDPR

> On contacting their support, I learned that they refused to use any other process. I suspect this won't help you, but I think it's worth noting that the GDPR gives people the right to contest any automated decision-making that was made on a solely algorithmic basis. So this wouldn't be legal in the EU (or the UK).