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Why do tech companies get a hand-wavy pass for basic customer service just because they're really big now? In what way is tech special compared to literally any
by Loughla 2y ago
Why do tech companies get a hand-wavy pass for basic customer service just because they're really big now? In what way is tech special compared to literally anything else?
If you can't sustain a business, it shouldn't exist?
- mindwok 2y agoYou don’t need to offer support to sustain a business. Look at Ryan Air, who are notorious for not doing so. Support is extremely costly and basically impossible to do well at a large scale. I forgive them for having some issues under their circumstances.