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Same reason they would have added checks all along. They care whether the information is correct.
by recursive 1y ago
Same reason they would have added checks all along. They care whether the information is correct.
- zelphirkalt 1y agoBut then again history shows already they _don't_ care.
- that_guy_iain 1y agoThese companies that can barely keep the support documentation URLs working nevermind keeping the content of their documentation up to date suddenly care about the info being correct? Have you ever dealt with customer support professionally or are you just writing what you want to be true regardless of any information to back it up?
- recursive 1y agoI'm not saying that they care. I'm saying that if they introduce some human oversight to the support process, one of the reasons would probably be that they care about correctness. That would, as you indicate, represent a change. But sometimes things change. I'm not predicting a change.