Hi, Interesting. Thanks. From what I’ve seen, the responsibility for keeping documentation up to date really depends on how the company is structured. In some

Hi, Interesting. Thanks. From what I’ve seen, the responsibility for keeping documentation up to date really depends on how the company is structured. In some cases, it falls under the product team; in others, it’s handled by the support team. In a previous role at a large company, I was on the product team, and initially, we were responsible for creating and maintaining the docs. Later, that responsibility shifted to the support team. At first, this freed us up a bit, but eventually, we started producing videos so the support team could use them as a base for writing the final documentation. That handoff helped somewhat, but it didn’t solve the core issue: even small UI changes still required updating the docs. Screenshots had to be redone constantly, which quickly became a time sink.