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That is not my experience with AliExpress. I usually just got my money back when I complained.
by Gasp0de 1y ago
That is not my experience with AliExpress. I usually just got my money back when I complained.
- neves 1y agoThey just make it very hard to complain. And it always is necessary to do a lot of back and forth
- wahnfrieden 1y agoThey're more likely to only give a few dollars back rather than a full refund
- RankingMember 1y agoYou have to call their bluff when they try to pull that, they don't want you to ship stuff back either. I got a full refund after a few back and forths of "are you sure you want to ship that back for a refund??".
- Zak 1y agoIt probably varies based on item price and how obvious the issue is. I had two sub-$10 items arrive visibly broken recently and got refunds in under 5 minutes.