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I’d be more interested in user retention. Every AI product I’ve seen (from the investment side) does not speak of this. I have seen some data though that sugges
by ohgr 1y ago
I’d be more interested in user retention. Every AI product I’ve seen (from the investment side) does not speak of this. I have seen some data though that suggests user retention is short (3mo avg). People try it, find it’s not that useful or even harmful after the initial experimentation and dump it.
Gotta keep hype to keep MRR up though even if it’s from different people. They will run out of interest and new users soon. Going to be a big fall.
Models will stagnate on this funding crush and the promises will be gone in a puff of smoke. And everyone will have to unfuck their dependency on it for upselling their existing crap to end users.
- azemetre 1y agoThe author previously wrote an article about dissecting this very question: https://www.wheresyoured.at/wheres-the-money/ https://www.wheresyoured.at/wheres-the-money/ What's interesting is that they stopped reporting monthly active users and prefer weekly active users. The author argues that this is a bad thing, but I'm having trouble understanding why?
- ohgr 1y agoIt’s likely bad because it may show volatility quicker and people will trade on it. That’s bad for the company and the existing users generally. Anyway active users doesn’t matter at all regardless of the period. It’s retention AND active users. The result of having the two figures gives you user base churn. That number is missing.
- SubiculumCode 1y agoWell, I haven't kept any of my subscriptions for longer than 3 months...BUT I'm always subscribed to something... innovation has been so quick, I've just hopped around quite a bit.
- bobxmax 1y agoI don't think you realize how much people use ChatGPT.
- ohgr 1y agoThat doesn’t really matter if they don’t retain users and continue to project a loss.
- bobxmax 1y agoWhere's your evidence that ChatGPT does not retain users?
- ohgr 1y agoI’ve seen an independent commissioned analytics report that surveyed a fairly large panel of users across several sectors about their usage. It’s not ChatGPT specifically but all services. It doesn’t become heavily integrated into people’s workflow or lives and they stop paying for it. The tech industry’s usage should not be extrapolated to everyone.
- bobxmax 1y agoThis just sounds like cope. There is no evidence that ChatGPT has a retention problem. Quite the contrary.
- Kbelicius 1y ago> Quite the contrary. So what is this evidence that shows that ChatGPT is having good user retention numbers?
- bobxmax 1y agoThe vast numbers of people online who have been very public about how much they use ChatGPT.
- Kbelicius 1y agoOh, well if that is the standard of evidence that is acceptable to you then here is some contradictory evidence. I paid for ChatGPT for 2 months and then canceled it. Did not even bother getting it trough work after that. On a more serious note the only ones that could prove that ChatGPT user retention numbers are really good is OpenAi. Since it would be very good for them to do that and they haven't done it one should infer that the numbers aren't that good.