I tend to do something like this for most tickets I work on (that have choices to be made). I work through all the details and make sure I understand them all,

I tend to do something like this for most tickets I work on (that have choices to be made). I work through all the details and make sure I understand them all, then note what the difference choices are for various things. Where there's a choice to be made that requires "customer" input but that I have a pretty solid idea what the right choice is so am going to move forward on that, I'll make note of it, etc. It also gives me time/space to document ambiguities in the requirements. I am.. overly verbose in tickets. That being said, it's come in handy many times in the past; some of which are me trying to figure out why I made a specific choice.