4 ms·
It used to not be clear at all. Maybe it is now. https://www.ftc.gov/news-events/news/press-releases/2024/06/ftc-takes-action-against-adobe-executives-hiding-f
by 55555 1y ago
It used to not be clear at all. Maybe it is now.
https://www.ftc.gov/news-events/news/press-releases/2024/06/ftc-takes-action-against-adobe-executives-hiding-fees-preventing-consumers-easily-cancelling https://www.ftc.gov/news-events/news/press-releases/2024/06/...
Interestingly, just fyi, they do a reasonable-person test when trying these cases. That means they literally pull 100 people off the street and ask each one to go through the funnel and then give them a quiz with questions like "How much am I going to be billed?"
So if people are confused, it's basically on you, regardless of whether you think you were being clear about the terms.
- speff 1y agoThat's fair - I don't know what their sales page looked like prior to the FCC investigation. However in its current state, I see no issues with the way the information's presented. If a majority of the 100 people can't figure it out, I'm not sure what else they can do other than remove the option which is better for the consumer. I wouldn't be surprised it that's where it'll end up
- tirant 1y agoWell, you would be surprised how many issues in financial education would 100 random people off the street have. But the contract plan is not aimed at them, but at literate computer users most of them working as freelancers (so with at least some financial knowledge). The same way a Pilot Operating Handbook cannot be judged by the understanding of random 100 people off the street.
- nandomrumber 1y agoA pilot might want a PDF reader to read important aviation related information. No one needs a pilots license to read a PDF.