I'd say the problem is that the products (or versions thereof) they've been putting out lately seem more unfinished than in the past, particularly on the softwa

I'd say the problem is that the products (or versions thereof) they've been putting out lately seem more unfinished than in the past, particularly on the software front. There's more bugs, inconsistencies, and what seems like a general lack of care from project leaders. It happens with big corporate hierarchies where the middle managers don't/can't care about the big picture, nor the details. It can be seen by the sheer amount of scenarios in the recent years' macOS releases where things are so obviously broken it's hard to imagine nobody noticed; it's more likely someone did, they just couldn't get the message across to the right people to get it fixed. The programmers who actually implement things can't voice their concerns directly due to the bureaucracy, the managers overseeing their team leads don't care as it doesn't hurt the bottomline too much. IBM had the same problem back in the 90s being too big. Apple is in the same stage now.