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Don’t make me input things without telling me that I’ll need a login to see the result. Requiring account creation upfront is fair; this is a very unpleasant d
by lxgr 2y ago
Don’t make me input things without telling me that I’ll need a login to see the result.
Requiring account creation upfront is fair; this is a very unpleasant dark pattern preying on the sunk cost fallacy.
- dev1398 2y agoI totally hear you! We looked at the comments here and are going to make a lot of the features on the product available without account creation! Appreciate the feedback
- RamblingCTO 2y agoBe careful to not overfit to HN comments if they're not your target audience though! Sometimes the vibe is "I don't wanna pay for stuff and I can build that myself" and that probably isn't your target audience
- lxgr 2y agoMy complaint isn't about having to pay, it's about not knowing upfront whether I will.
- RamblingCTO 2y agoAnd that's totally valid, I agree 100%. Show me what I get and I'll happily pay
- lxgr 2y agoTo be clear, it's totally fair to require account creation – data and customer relationships are currencies too, after all – in my view. (I might personally choose to not use it then, and that's just as fair.) I'd just have liked to know about it before selecting a few of my cards, which took me a minute or so. That's too much time/effort to get nothing in return.
- alex-onecard 2y agoThank you for the comment - based on your feedback we have enhanced a bit the experience for users without logging in. Now on the landing page users are able to input cards to their liking and compare them at different vendors/categories to determine the best card without login.