or even the internet one. It would have been nice if it was like "I see you have a NetMan 402-BX with a blinking amber light. That's a common failure mode that

or even the internet one. It would have been nice if it was like "I see you have a NetMan 402-BX with a blinking amber light. That's a common failure mode that can be fixed by updating the firmware. You need to press and hold the power button and put a pin into the reset hole..." You know ... something more than "reboot that shit"