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This why I HATE subscriptions. Ran into a similar problem in the UK with a cell phone. I called to say I was moving to the US and did not need the phone servi
by sloaken 2y ago
This why I HATE subscriptions.
Ran into a similar problem in the UK with a cell phone. I called to say I was moving to the US and did not need the phone service anymore. Phones were fully paid for. They would then send me to a 'Handler' who would have me on hold for 30 minutes. Then try and talk me out of dropping the service. WTF I am leaving. Then mid discussion the line would drop. After the THIRD time I decided the easiest method was to CLOSE the bank account the phones were tied to.
- LorenPechtel 2y agoThis is what's driving the click-to-cancel movement. Many companies have engaged in such scummy practices and the result is an overreaction as usual.