Most of these companies are absolutely total bullies. They’ll go to your board, CEO, governor, senator, mayor, audit firm, wherever. Punish your friends and ele

Most of these companies are absolutely total bullies. They’ll go to your board, CEO, governor, senator, mayor, audit firm, wherever. Punish your friends and elevate your enemies. A big part of being a CIO or CTO is having and maintaining relationships with key suppliers. This is especially true with SaaS/IaaS, where your business is valued based on whatever bullshit churn metrics the company cooked up. Your $2M deal may have way bigger impact on a Sales VP bonus than you think. You have to be a different kind of asshole to maintain control of these guys than in the old software world.