I don’t disagree with the other points but: > storing the data three or four times in order to charge more money. Given that they’re not disputing that it was

I don’t disagree with the other points but: > storing the data three or four times in order to charge more money. Given that they’re not disputing that it was being stored that many times, then it’s plausible the vendor was using replication as their error recovery strategy which isn’t an invalid choice. Erasure coding is a more difficult alternative to implement. This is too short a sentence with too little detail to draw any actual conclusion from. Heck, maybe the software even had a configuration option but there was no in-house expertise to configure it properly.