4 ms·

Use booking.com, better in every way and customer support that won't stonewall you.

9283409232 2y ago
Booking.com is awful. Anyone can make a listing on Booking.com for places that don't exist. Airbnb at least makes an effort to verify the building is real.
- philipwhiuk 2y ago
  If anything the flight bit is even worse.
- carlosjobim 2y ago
  I've made thousands of reservations work booking.com, this does not happen.
  - 9283409232 2y ago
    I guess if its never happened to you its never happened at all.
  - ambicapter 2y ago
    Thousands? Personal reservations?
- sabellito 2y ago
  I have done dozens of reservations and never heard of anything like that. Maybe don't book places with fewer than 5 reviews? Same goes to airbnb or any platform that allows for anyone to publish a listing. On the other hand had one severe issue with a booking on airbnb and they essentially told me to go fuck myself.
- robocat 2y ago
  The last trip to Brasil I had problems with AirBnB - both incorrect listings (e.g. wrong location) and listings that weren't actually available. I've used booking.com around the world and I can't recall any serious problem. When dealing with an issue, AirBnB error flow often sucks and booking is mostly fine. When AirBnB works out great, you can find some real magic, but when it fails it really sucks. I've found booking.com is usually more hotel-like and professional (e.g. contactable and reliable). I still use both but I'm careful to choose depending on perceived risks. Disclosure: long booking.com
- hintklb 2y ago
  Use booking.com for discovering hotels then book direct. Never had issues doing that
hankchinaski 2y ago
Booking is a total scam fake photos fake listings fake reviews
AndyMcConachie 2y ago
People are getting downvoted for criticizing booking.com. They're a shit company and everyone who works in tech in The Netherlands knows it.
- izacus 2y ago
  What does that have to do with their user facing experience? Last I heard they're also a company that actually hires juniors there.
- lifestyleguru 2y ago
  Their hyper aggressive marketing strategy is already telling. Their website randomly pops up when you search and book the flight already. Spanish holiday rental owners don't even advertise anywhere else afraid of booking.com price match policy, but are insolent enough to collect full photo of guests' id document and install cameras inside apartment. Booking is the only place to book holiday rental in Europe and I hate using their service.

Booking.com is awful. Anyone can make a listing on Booking.com for places that don't exist. Airbnb at least makes an effort to verify the building is real.

philipwhiuk 2y ago
If anything the flight bit is even worse.
carlosjobim 2y ago
I've made thousands of reservations work booking.com, this does not happen.
- 9283409232 2y ago
  I guess if its never happened to you its never happened at all.
- ambicapter 2y ago
  Thousands? Personal reservations?
sabellito 2y ago
I have done dozens of reservations and never heard of anything like that. Maybe don't book places with fewer than 5 reviews? Same goes to airbnb or any platform that allows for anyone to publish a listing. On the other hand had one severe issue with a booking on airbnb and they essentially told me to go fuck myself.
robocat 2y ago
The last trip to Brasil I had problems with AirBnB - both incorrect listings (e.g. wrong location) and listings that weren't actually available. I've used booking.com around the world and I can't recall any serious problem. When dealing with an issue, AirBnB error flow often sucks and booking is mostly fine. When AirBnB works out great, you can find some real magic, but when it fails it really sucks. I've found booking.com is usually more hotel-like and professional (e.g. contactable and reliable). I still use both but I'm careful to choose depending on perceived risks. Disclosure: long booking.com
hintklb 2y ago
Use booking.com for discovering hotels then book direct. Never had issues doing that

hankchinaski 2y ago

Booking is a total scam fake photos fake listings fake reviews

AndyMcConachie 2y ago

People are getting downvoted for criticizing booking.com. They're a shit company and everyone who works in tech in The Netherlands knows it.

izacus 2y ago
What does that have to do with their user facing experience? Last I heard they're also a company that actually hires juniors there.
lifestyleguru 2y ago
Their hyper aggressive marketing strategy is already telling. Their website randomly pops up when you search and book the flight already. Spanish holiday rental owners don't even advertise anywhere else afraid of booking.com price match policy, but are insolent enough to collect full photo of guests' id document and install cameras inside apartment. Booking is the only place to book holiday rental in Europe and I hate using their service.