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> Amazon has become an unreliable company. Opaque return practices, overbilling and break of contract have become common. It has? I have never had that experie
by sdoering 2y ago
> Amazon has become an unreliable company. Opaque return practices, overbilling and break of contract have become common.
It has? I have never had that experience. And I would say, that comes from quite strong customer protection laws in Germany. So I would say your legal system has enabled it to become that way. Because Amazon - in Germany and other markets with strong regulations - clearly is capable of performing very admirably. Even better than quite many competitors.
> Amazon has become an unreliable company.
"The US has become an unreliable environment" might fit better.
- pwython 2y agoI'm in the US and have never had a bad experience with Amazon. I signed up for Prime in like 2010 and even got their prime store credit card to get 5% cash back. No issues with returns, same-day shipping, prime video, etc. I don't know much about Bezos' business practices/morals, but gosh dang Amazon is a good bang for the buck.
- Beijinger 2y agoThe f. up an order from me. I needed the stuff since I moved to a new place. Canceled it without ever telling me. Customer service told me to reorder with the fastest shipment and I will be "reimbursed". I did order again with fast shipment. Obviously I was not reimbursed and they called it a "misunderstanding". I still have the chats. Would be an easy win in small claims court. But for 40 USD? Not worth the time.